Human Resources Management (HRM)

Posted: September 25th, 2015

1. Describe three types of psychological contracts and the two basic kinds of trust that play a role in work relationships.
2. Describe organizational citizenship behavior and ways in which it may be encouraged.
3. Identify ways in which cooperation can be promoted in the workplace.
4. Describe the causes and effects of conflict in organizations along with techniques that can be used to manage conflict in organizations.
5. Explain why deviant organizational behavior can produce positive as well as negative effects.
6. Describe the major forms of workplace deviance, both constructive and destructive.
7. 1. What do you think this statement means, “to win races, drivers also must know how to compete by cooperating”?
   2. Why is trust of other drivers so important to the sport of racing?
   3. What is meant by the statement “one hand washed the other” and how does it apply to behavior?